Refund Policy

Effective Date: December 27, 2024

At PYB 247 Private Limited, we are committed to delivering high-quality tech services tailored to meet your needs. Our Refund Policy ensures transparency while maintaining the integrity of our business processes.

1. General Refund Terms

• No Refunds for Completed Services: Refunds are not provided once a project or service has been completed and delivered, as significant time and resources are invested.
• Project Initiation: A project is deemed initiated once the first payment is received and work has commenced, as per the agreed scope of services.
• Change of Mind: Refunds are not provided for changes in the client’s decisions or requirements after the project has started.

2. Refund Eligibility

We may consider refund requests under the following circumstances:

• Non-Delivery of Services: If PYB 247 Private Limited fails to deliver the services as agreed upon due to internal constraints or unforeseen issues.
• Duplicate Payment: If a client makes an accidental duplicate payment for the same service, we will process a full refund of the duplicate amount.

3. Refund Exclusions

The following situations are not eligible for refunds:

• Services that have been completed and delivered to the client.
• Delays caused by the client, including late approvals or incomplete information.
• Instances where the deliverables meet the agreed-upon scope but do not align with subsequent changes in the client’s requirements.

4. Refund Request Process

To request a refund, please follow the process below:

1. Submit a Request: Send an email to info@pyb247.com with the subject line “Refund Request.” Include your project details, payment receipt, and the reason for the request.
2. Evaluation: Our team will evaluate your request within 7 business days to determine eligibility based on the terms outlined in this policy.
3. Decision Notification: We will notify you of the decision within 14 business days of receiving your request. If approved, the refund will be processed promptly.

5. Refund Processing

• Refunds, if approved, will be issued via the same payment method used for the original transaction.
• Processing times may vary depending on the payment gateway or financial institution.

6. Contact Us

For questions or concerns regarding this Refund Policy, you can contact us at:

• Address: Model Town, Panipat, Haryana 132103, India
• Phone: +91 99926 16766
• Email: info@pyb247.com